During the past couple of years, the world has seen no rest due to the Covid-19 pandemic. We have been moving fast and trying as much as possible to get back to our normal lives.
Technology played an amazing role in keeping us connected and as long as we are moving forward, there is no risk to lose that.
All aspects of life have changed due to Covid-19 and its variants, from health to transport and work at the office, using video conferencing for almost anything.
Airlines have come up with a smart solution to provide a safer environment: self-check-in counters or online check-ins. However, the downside is that many still touch the same screen. The latest amazing innovation was made by TELUS at Calgary Airport with touchless check-ins using facial recognition.
WestJet and TELUS have launched a first-of-its-kind trial in Canada that will see facial recognition used prior to boarding for some flights at Calgary international Airport. The process is touchless, and uses "safe and secure facial verification technology."
“The travel experience is evolving to include many touchless processes and WestJet is innovating to ensure our guests' travel journey improves to become more seamless and efficient, while prioritizing safety above all,” said Stuart McDonald, executive vice-president and chief information officer at WestJet.
“As air travel gradually reopens, the passenger experience continues to evolve. Our groundbreaking, built in Canada solution allows travelers to enjoy a secure, touchless identity verification experience, while ensuring they are able to maintain control of their personal data,” said Ibrahim Gedeon, chief technology officer at TELUS.
