The CRTC is advancing efforts to enhance Internet services' reliability and affordability for residents of the Far North.
After conducting thorough, multi-phase public consultations with Far North residents, businesses, Indigenous communities, and other stakeholders, the CRTC has unveiled three pivotal actions aimed at improving regional services.
“Throughout our consultation, we learned about the challenges that residents of the Far North face in accessing internet services and the real impact this has on peoples' daily lives—from disruptions in online learning, to the inability to access healthcare and emergency services,” stated Vicky Eatrides, Chairperson and Chief Executive Officer, CRTC.
Three Key Actions
Firstly, Northwestel Inc., the region’s primary service provider, will now automatically issue bill credits to customers experiencing internet disruptions lasting 24 hours or more. These credits are intended to mitigate the impact of network outages on residents' daily routines.
Secondly, the CRTC has simplifed the process for other internet service providers to utilize Northwestel’s network, encouraging increased competition and expanding service options across the region.
Additionally, the CRTC has initiated a public consultation to develop a subsidy aimed at improving affordability. This subsidy seeks to reduce the cost of internet services in the Far North, aligning them more closely with prices in other parts of the country. Stakeholders are invited to submit comments on this proposal until February 18, 2025.
Also Read:
New Investment Powers Internet Expansion in Rural Western Canada
Safety First: Rogers Nears Completion of Highway 16 5G Expansion
CRTC to Build 1,300km of Fiber to Connect Nunavut Communities